How To Fix Not Being Able To Crop Images On Discord

How To Fix Not Being Able To Crop Images On Discord

Discord is a social media communications app that allows its users to share and connect with people across the globe, users can share pictures, and videos, make video calls, voice calls, and chat.


It has millions of users worldwide, and this makes it one of the best ways to communicate, connect and keep in touch with friends and family anytime and anywhere in the world online.

It also has one of the highest capacities of people who can be in a chat group together, you can also share high-quality videos like full-length movies and a lot more.

However, just like every social media platform out there, Discord sometimes gets affected by some problems like app malfunctioning, bugs in the app system, error codes, incompatibility with some devices, and so on.

In this post, we will be focusing on one of those issues and how to fix it; an issue about a user not being able to crop images on Discord.


How To Fix Not Being Able To Crop Images On Discord 

The issue of not being able to crop images can also be referred to as error code 96.


It can get extremely frustrating and annoying because when you try to crop a picture it won’t work.

All you will get is a message that says “Unable to open file: bad activity result code 96, for request code 800”.

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This code spans out to even affecting the upload of server icons.

Although there has not been any official fix for this issue from Discord developers yet, we have discovered a walk-around that can help you fix this issue without needing to uninstall your Discord app.

Let’s get started.

Method 1: Use the files manager app

Firstly, close your discord app then go to the files manager app on your device.

Navigate to the ‘Photos’ folder, and select and delete the Discord folder.

Go back and reopen your Discord app, you will notice that you will stop seeing the “Unable to open file: bad activity result code 69″ error message that was previously displayed on the app.

Method 2: Update your Discord app

Sometimes all you may need to do to resolve an issue like this is to update your Discord app.

You can do this on the Google Play Store app if you are using use an Android device, or from the App Store if you are using an iOS device.

This has been reported to have worked for some users and rectified the issue permanently.

Method 3: Update your device’s operating software

Another method you can use to fix not being able to crop images on Discord is to update your device’s operating system.

Apps can develop errors over time when your device’s operating system is too old.

If you haven’t updated your device’s software in a while, it may become unable to carry out its required functions smoothly.

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To update the operating system on an iPhone, go to “Settings”, select “General” and then “Software Update”.

Choose the latest available update, tap on “Install Now”, and follow further on-screen instructions to complete your installation.

For Android devices, you can update your software by:

Go to the Settings app, tap on “Software Update”, check for available updates, install it, and follow further instructions displayed on your smartphone.

After updating your device’s software to the latest available version, you need to open your Discord app again to make sure that the cropping problem has been fixed.


If you are unable to crop your images, like profile pictures, or images you intend to crop and send to a friend, the fixes on this post can help you solve that.

You can also force close your discord app before trying any of the fixes that way you perform a quick reboot on the app.

After that, you can proceed to test out all the methods we have listed above.

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